Privacy policy
This Privacy Policy, together with the parduotuve.nematekas.lt Website Terms of Use https://www.nematekas.lt/parduotuve/?page_id=260 governs your use of the ŽŪB “NEMATEKAS” website and/or mobile application. This Privacy Policy does not apply to any third-party programs, services or websites, even if you use/gain access to them parduotuve.nematekas.lt the means specified.
This Privacy Policy does not apply to information provided or collected by third parties. Where this Privacy Policy does not apply, you should read the Privacy Policy and related terms posted on the relevant website or app you use or that apply to other services you use before submitting your personal data.
This Privacy Policy provides information about how we collect, use, store and process your personal data, so please read this Privacy Policy carefully before using www.nematekas.lt and parduotuve.nematekas.lt services.
When registering or otherwise using the “NEMATEKAS” website or mobile application of the ŽŪB, you must confirm that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, we recommend that you do not use the NEMATEKAS website and/or mobile application.
Version: 2020-04-01
The controller of your personal data is ŽŪB “NEMATEKAS” company code 158915911, address Rusoniai g. 17A, Dovainoniai k. Rumšiškiai sen., LT-56341 Kaišiadorių r., Lithuania, contact phone No. +370686 73537, e-mail address: personalas@nematekas.lt or it@nematekas.lt
- WHAT PERSONAL DATA DO WE COLLECT?
1.1. We collect and process only your personal data that is sufficient and necessary to achieve the purposes for which they are processed.
1.2. Personal data that we collect and process:
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Data name | Personal data collected and processed | Legal basis for data processing |
Registration data | Mandatory registration data: e-mail address. Alternative data (data that you provide exclusively at your discretion): name, surname, phone number, date of birth, gender, delivery address, payment information (including but not limited to bank account number), bank card number. When you create parduotuve.nematekas.lt account, you may provide additional personal data that is not necessary to use parduotuve.nematekas.lt website and mobile application. | The processing of such personal data is carried out in accordance with the agreement on the use of the Nematekas website and mobile application concluded between you and the ŽŪB “NEMATEKAS” |
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Purchase data | We collect personal information that you have provided to us when purchasing goods parduotuve.nematekas.lt website and/or mobile application. We collect the following personal data about you: name, surname, e-mail address, phone number, delivery address, method of delivery of goods, payment method, payment information (including but not limited to bank account number), basic information about third parties receiving goods, IP address. | On the basis of the sales contract. |
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Cookies | Your browsing and behavior parduotuve.nematekas.lt website and/or mobile application history. | On the basis of your consent. |
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Communication choices | This includes your choices regarding receiving our marketing offers and those of third parties, as well as your communication choices. We give you the ability to manage the various types of communication we choose, including sign-in and opt-out options. In addition, you will occasionally receive the necessary notices from nematekas.lt website when we provide the services and content you request or when we have to inform you of important issues related to the website. We collect the following data about you: name, surname, email address, history of your publicly expressed opinions about nematekas.lt goods sold, wish list, our and your mutual communication history, phone number, IP address, shopping cart data, survey response history, as well as your purchase data, order history, payment history. In addition, depending on the services provided by nematekas.lt, additional personal data may be collected in connection with your use of the nematekas.lt website and/or mobile application. | In addition, depending on the services provided by nematekas.lt, additional personal data may be collected in connection with your use of the nematekas.lt website and/or mobile application. |
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Contact information, feedback and inquiries | When you provide us with feedback, contact us for assistance, or ask us questions, we may collect your data such as your name, email address, phone number and/or other contact information to respond to your feedback, provide support, or answer your questions. This includes records and copies (including email addresses and phone numbers), if any, of your correspondence with us. | On the basis of a contract for the use of the Nematekas.lt website and mobile application concluded between you and Nematekas.lt. |
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Analytical data | We strive to make using our website and mobile application as easy and convenient as possible for you, therefore, we carry out an analysis of your actions, during which we analyze and process the following personal data about you:purchase history; Browsing history payment history; Reviews of your purchased goods; responses to surveys; History of communication between you and us, including electronic correspondence and telephone conversations. | On the basis of a legitimate interest. |
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Marketing data | In order to provide you with general offers of our goods and lotteries, promotions and projects organized by us, we process the following personal data: name, surname, phone number, e-mail address, device identification numbers. | Jūsų sutikimo pagrindu. |
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Personalized marketing data | Name, phone number, email address, delivery address, delivery method history, payment history, purchase history, IP address, device identification numbers. | On the basis of your consent. |
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Content you share | You are allowed to share content Nematekas.lt website. We collect the content you create and upload it to our website. Please note that the content is published by you and you are solely responsible for the content you share. | On the basis of the agreement concluded between you and the Nematekas.lt on the Nematekas.lt website and mobile application. |
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2. PURPOSES OF THE PROCESSING OF PERSONAL DATA
2.1. We collect your personal data only for specified, explicit and legitimate purposes and do not process your personal data in any way that is incompatible with these purposes.
2.2. In order to provide you with access to the parduotuve.nematekas.lt website and mobile application, and in order to provide you with access to the parduotuve.nematekas.lt website and mobile application, we process the following personal data:
2.2.1 Registration data
2.3. For the purposes of sales execution and processing of assistance requests, we process the following personal data:
2.3.3. purchase data;
2.3.4. content you share.
2.4. We want to make the use of parduotuve.nematekas.lt website and/or mobile application as simple and convenient as possible, therefore, in order to improve our services, we constantly carry out our analysis of our activities by analyzing and managing the following data:
2.4.1. cookie data;
2.4.2. analytical data.
2.5. Processing of your personal data for the purposes of processing your requests and queries:
2.5.1. In order to provide you with quality services and comprehensive service, we also process your personal data specified in section 1.2 of this Privacy Policy for the purposes of fulfilling your requests and requests.:
2.6. In order to provide you with general offers and tailor-made offers, we process the following personal data:
2.6.1. marketing data;
2.6.2. personalized marketing data.
The personal data specified in this clause is processed only on the basis of your consent.
You have the right to withdraw your consent at any time by contacting us in writing by email it@nematekas.lt or by changing the status of your subscription in your account.
3. CAN I OBJECT TO THE PROCESSING AND USE OF MY PERSONAL DATA ON PARDUOTUVE.NEMATEKAS.LT WEBSITE AND MOBILE APPLICATION?
3.1. You have the right to object at any time to the processing of your personal data, the processing of which is based on your consent. However, without the required data, we do not have the possibility to fulfill your purchase, as the seller would not be able to fulfill your order.
4. HOW IS YOUR PERSONAL DATA TRANSFERRED?
4.1. In order to provide the goods and services requested by you, we may transfer your personal data to third parties. We only transfer your personal data that is in order to properly fulfill your order.
4.2. We transfer your personal data to the sellers from whom you buy goods. Your personal data is transferred to the sellers to the extent necessary to properly fulfill your order. The Seller processes your personal data in accordance with the procedure established by the Seller, therefore, before purchasing the goods and concluding a purchase and sale agreement with the seller, we recommend that you carefully read the seller’s personal data processing policy.
4.3. Your personal data is transferred to service providers. Your personal data is transferred to service providers such as delivery companies, call centres and other companies that provide services to the seller or nematekas.lt.
4.4. In the case of legal proceedings, your personal data may be transferred to other parties:
4.4.1. state institutions in accordance with the procedure established by legal acts of the Republic of Lithuania.
4.5. We may also disclose your information to other parties when we are satisfied that it is necessary to respond to the legitimate demands of government authorities or in cases of legal proceedings (such as a court order, search warrant or subpoena).
4.6. Please be informed that your personal data may be transferred outside the European Economic Area (EEA). Your personal data is transferred outside the EEA if the following conditions are met:
4.6.1. Data is transferred only to our trusted partners who ensure the provision of our services to you;
4.6.2. Data processing agreements are signed with such partners, by which they ensure the security of your personal data in accordance with the requirements of the law;
4.6.3. The Commission of the European Union has taken a decision on the suitability of the country in which our partner is established, i.e. an adequate level of security is ensured;
4.6.4. Partners ensure the level of security of personal data in accordance with the “EU-US Privacy Shield”.
7. HOW LONG DO WE KEEP PERSONAL DATA?
7.1. Your personal data is stored for as long as necessary for the performance of the contract for the purchase of goods, but for at least the period of time required of us to do so by the legal acts regulating our activities. Your personal data, which is processed with your consent to such processing of personal data, is processed and stored until the date of withdrawal of your consent.
8. HOW CAN I ACCESS MY PERSONAL DATA PROCESSED BY NEMATEKAS.LT AND PARDUOTUVE.NEMATEKAS.LT?
8.1. You have the right to access your personal data processed by us. You can get acquainted with your personal data processed in the following ways:
8.1.1. by sending us a request by e-mail: it@nematekas.lt;
8.1.2. by contacting us by phone +370686 73537.
9. HOW CAN I CHANGE/REVISE MY PERSONAL DATA?
9.1. Jeigu pastebėjote, kad Jūsų asmens duomenys yra netikslūs ar neišsamūs ir norite Juos pakeisti ar patikslinti tai galite padaryti šiais būdais:
9.1.1. in the “Edit my profile” section of your personal account;
My profile > Edit
9.1.2. by contacting us by e-mail it@nematekas.lt;
10. CAN I REQUEST THAT MY PERSONAL DATA BE DELETED?
10.1. You have the right to request that we no longer process your personal data and delete your personal data upon receipt of your request.?
10.2. We are sorry, but your personal data will not be deleted from our database if, upon receipt of your request, we find that:
10.2.1. Your personal data is necessary in order to achieve the purposes for which they were collected or processed;
10.2.2. You have not withdrawn your consent to the processing of your personal data;
10.2.3. You have not consented to the processing of your personal data, however, such processing is necessary for our legitimate interests;
10.2.4. We are obliged to process your personal data by applicable European and national laws.
10.2.5. We need to process your data for the application, enforcement or protection of legal claims.
10.3. You can submit a request for erasure of your personal data in the following ways:
10.3.1. by contacting us by e-mail: it@nematekas.lt
11. CAN I RESTRICT THE RIGHT TO PROCESS MY PERSONAL DATA?
11.1. You have the right to restrict us from processing your personal data. If you restrict the processing of your personal data, we will no longer perform any actions with your personal data other than the storage of personal data. You may restrict the processing of personal data in at least one of the following circumstances:
11.1.1. Your personal data is inaccurate (the processing of Personal Data in this case will be limited to the verification of the accuracy of the data);
11.1.2. Your personal data is processed unlawfully, but you do not agree to the erasure of your data
11.1.3. Parduotuve.nematekas.lt no longer need your personal data for the established purposes, but is necessary for you to assert, enforce or defend legal claims.
11.1.4. Your personal data is processed in case of your objection to such processing of personal data (The processing of data will be limited on this basis until it is verified whether the reasons why we process your personal data take precedence over yours).
11.2. You can restrict the processing of your personal data in the following ways:
11.2.1. by contacting us by e-mail: it@nematekas.lt
12. CAN I WITHDRAW MY CONSENT AND HOW TO DO IT?
12.1. You can withdraw your consent to the processing of your personal data at any time. You can withdraw your consent in several ways:
My profile > edit
12.1.1. in the “Edit my profile” section of your personal account:
12.1.2. by contacting us by e-mail: it@nematekas.lt
13. WHAT IS THE RIGHT TO DATA PORTABILITY? HOW CAN I USE IT?
13.1. The right to data portability means that you are allowed to receive in a systemed, commonly used, machine-readable and interoperable format the personal data you provide that we process by automated means. If technically possible and at your request, such data may be transmitted directly to another person specified by you.
13.2. You can submit a request for the submission or transmission of personal data in a systemed format in the following ways:
13.2.1. by contacting us by e-mail: it@nematekas.lt
14. HOW CAN I APPLY FOR THE EXERCISE OF MY RIGHTS?
14.1. You can submit requests related to your personal data in the following ways:
14.1.1. by contacting us by e-mail: it@nematekas.lt
14.2. In our system, we carry out your identification according to your e-mail address. When submitting a request to us in one of the following ways, always provide your e-mail address for which it is provided. If you do not provide an e-mail, or if it does not correspond to the e-mail address of the applicant, we will not be able to properly identify you and provide the information requested by you or implement your request.
14.3. For your convenience, you can find application forms by logging in to your personal account profile in an editing environment.
14.4. If you believe that your rights have been violated, you can apply to the State Personal Data Protection Inspectorate for the protection of your rights.
15. COOKIES. WHAT IS IT?
15.1. Cookies are small text files that are downloaded to your device when you visit the relevant website. Cookies help us to recognize your device and help us improve the functionality of our website and facilitate its use.